Store Terms

If you have any questions or concerns about these terms, please get in touch.

Orders

Order will be processed promptly. Some artworks may be in storage, and others requiring on-demand work such as mounting, framing, or printing, which may incurr an additional 5-10 working days to dispatch.

Please get in touch before making a purchase if you have specific delivery date requirements, to ensure that a deadline can be met within your expectations.

Orders via this store are processed by Fishlight Ltd., registered in the UK, Company Reg. Number: 4418521. Fishlight Ltd. is wholly owned and run by the artist, who is the sole director.

Returns

All orders are carefully checked prior to despatch. Occasionally, items are damaged in transit and we will make every effort to rectify the situation. We will do our best to ensure that you are fully satisfied with your purchase.

Any online purchase may be returned for any reason, for a full refund of the purchase price, less shipping charges, within 14 days of receipt, providing the items are in unused, as new, in resalable condition, and carefully repacked to protect them during transit. You are responsible for the return shipping costs and insurance. Any damage to the items during transit that affect their resale, may incur a deduction from the refunded amount relative to the cost of repair or replacement.

You must notify this store of the need for a return within 7 days of receipt of your purchase, and return the item(s) promptly.

Please note that any commissioned, customised, or personalised work, or work purchased while visiting the studio, is excluded from the standard Consumer Protection (Distance Selling) Regulations regarding returns.

Shipping

UK and International shipping is included in the price of all original artworks.

If you prefer to collect your purchase from the studio, please make prior arrangement via the contact form, as the studio is not be accessible at times without prior arrangement.